§ Consulting
Senior people, on the problems that actually cost you money.
Experia Systems provides ICT operations, digital transformation, enterprise architecture, and business analysis consulting to organisations across the EMEA market. Billed by the hour, scoped in writing, delivered by the people you met.
§ 01 · Practice areas
What we consult on.
Four disciplines, one habit: advice concrete enough to act on, and to be held to.
ICT operations management
Operations strategy, service management, and operational governance. The discipline that turns "the system is down again" from a recurring surprise into a managed, measured exception, with the reporting to prove it.
Digital transformation
Operating-model change, process digitisation, and transformation roadmaps sequenced by dependency rather than vendor enthusiasm. We tell you what not to change, too.
Enterprise architecture
A structural audit of the estate you have and an ordered plan for the one you need. Technical due diligence, legacy modernisation, and the integration decisions that make two departments act like one company.
Business analysis & strategy
Requirements that survive contact with delivery, process mapping, stakeholder analysis, and digital channel strategy grounded in your data, not the industry benchmark deck.
§ 02 · Commercial models
How we charge.
Three models. Every engagement states its model, its scope, and its assumptions in writing before work starts, and nothing gets billed that wasn't agreed.
| Model | How it works | Fits when |
|---|---|---|
| Hourly | Consulting billed per hour, in 30-minute increments, against an agreed scope. Rates by role and seniority, quoted on request. | Advisory work, reviews, and engagements where the shape emerges as we go. |
| Retainer | Reserved monthly capacity drawn down against the hourly rates, with unused hours reported rather than silently absorbed. | Ongoing advisory, governance cadences, and being reachable when it matters. |
| Fixed scope | A defined deliverable at a quoted price, with change control for anything outside it. Assumptions documented up front. | Audits, roadmaps, and work with a clear finish line. |
§ 03 · Process
What an engagement looks like.
Brief
You describe the problem in your own words. We ask questions until we can describe it back to you better than you did.
Review
We examine the actual systems, contracts, and numbers before quoting. If we're not the right firm, we say so on the call.
Proposal
Scope, model, people, price, assumptions: in writing. Work starts once you've signed it.
§ 04 · Delivery
Signed is the start. Shipped isn't the finish.
Once a proposal is signed, delivery runs the same loop every time: through to production, and then around again.
Understand
Clarify the business problem (the users, systems, processes and constraints around it) before anyone proposes a tool.
Architect
Design a practical solution covering technology, integration, operations and governance. Practical means buildable, and runnable by the team you actually have.
Build
Implement in controlled, incremental phases: working software early, disruption managed, assumptions tested against reality.
Operate
Support, monitor and govern the production environment. We stay accountable for the system in production, not just at handover.
Improve
Use operational data and business feedback to keep improving the system: deliberately, on a cadence, not only when something breaks.
§ 05 · Questions
Asked often.
Who does Experia Systems work with?
Experia Systems works with organisations across financial services, retail, FMCG, media, and heavy industry - whose operations depend on their technology stack. Our engagements run remotely across the EMEA market, from Durban, ZA.
How does an engagement with Experia Systems start?
With a quick call. Send the contact form or phone +27 31 207 2854, describe the problem, and we'll tell you on that call whether we're the right firm for it.
What does ICT consulting cost?
Consulting is billed hourly by role and seniority, in 30-minute increments with a one-hour minimum, exclusive of VAT. Retainer and fixed-scope models are available. We quote per engagement and send the current rate card on request.
Does Experia Systems also build software?
Yes. Alongside the consulting practice, Experia Systems builds and operates its own independent software platforms, and consulting clients gain incredible leverage from the experience that comes with it.